- Amazon’s new Lens Live feature lets users point their phone camera at objects and immediately buy similar products
- The AI tool produces a carousel of potential purchases
- Lens Live is integrated with the Rufus AI assistant to provide quick information and answers about the products
You no longer need to know what something’s called to buy it on Amazon, thanks to the company’s new AI-powered Lens Live feature.
All you need to do is point your smartphone camera at anything that grabs your eye, from a stranger’s shoes to a fancy backpack for dogs, and tap the screen. The AI will immediately offer a range of similar products for you to add to your cart, complete with prices and reviews.
It’s a combination of visual search and assisted shopping sans typing. You have the immediate option to make a purchase by tapping on the plus icon or save it for later with a tap on the heart. Lens Live builds on but isn’t replacing the existing visual search tool, Amazon Lens, but it does make impulse buying easier. And if you want to know more about what you’re seeing, it’s also linked to Amazon’s AI shopping assistant Rufus. The AI assistant can answer follow-up questions and tell you more about the product and how other customers feel about their purchase.
It’s a lot like Google Lens or Pinterest’s own camera tools. But, while Google Lens can identify objects, animals, landmarks, and flowers, and Pinterest’s camera can spot a style or aesthetic, Amazon is all about making it possibly too easy to get straight to making a purchase.
People already comparison shop all of the time, deciding if the object catching their eye in a store can be found cheaper online, or if the one they see in an online ad can be obtained faster with an in-store purchase. Lens Live simply speeds things up by skipping the need to type a brand name or describe an item, instead allowing you to point your camera.
AI e-commerce
Lens Live is only rolling out to iOS devices right now, with no Android release date announced. Lens Live fits with Amazon’s work to make AI part of its entire company setup. Amazon has rolled out AI-generated review summaries, personalized product prompts, AI-powered clothing fit tools, and more. Lens Live is simply a more direct way to use AI to help people make purchases.
Depending on how people feel about the tool, it could fundamentally reshape shopping. AI visual shopping might have a more subtle impact on people by making the entire world theoretically a catalog of purchases, with Amazon as the checkout counter. Every object becomes a possible purchase, and your camera redirects your buying impulse in seconds. Of course, that’s a nightmare if you’re already someone who struggles with self-control on Amazon.
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