There’s a word that sums up where the software industry is right now: chaos. I was going to write “is heading,” but that would have been accurate six months ago. It’s here already.
AI coding has made it cheap to change any software you want, so everyone has started changing everything at the same time: infrastructure, internal tools, APIs, security models, CI pipelines, even entire product surfaces.
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CEO and Co-founder of Tailscale.
For the past couple of years, the loudest AI security conversation has been about employees pasting sensitive data into chatbots. That’s a real concern, and it deserves attention, but it’s not the problem that will define the next wave of incidents, because the real shift isn’t AI that talks. It’s AI that acts.
Coding assistants now open pull requests, and agents merge branches, file tickets, trigger CI jobs, query databases, and call internal APIs. In a growing number of organizations, these systems are no longer experiments. They are part of how work gets done.
That changes the risk category: “shadow AI” stops being a policy issue and starts being a privileged access issue.
Once an agent can take actions, the question isn’t “Did someone paste the wrong thing into a prompt?” It’s “Who did what, using which credentials, and under what authority?” Most organizations still can’t answer that cleanly.
The real problem isn’t speed. It’s bypass
A common framing is that security teams are lagging AI adoption. The more accurate version is that they’re being bypassed. AI adoption moves at product speed, while security review moves at organizational speed. When the two collide, the industry’s default behavior has been predictable: ship first, govern later.
“Later” usually arrives during incident response, when you discover your logs can tell you that “the bot” did something but can’t reliably tell you who initiated it, what policy was evaluated, or what scope limitation was supposed to apply.
We are building workflows that can take powerful actions, and then acting surprised when we can’t explain those actions afterward.
This is the part that should worry leaders, not because AI is mystical, but because it makes old mistakes easier to repeat at scale. We’ve all spent years trying to eliminate shared credentials and unclear ownership. Agentic workflows have a talent for resurrecting both.
A familiar pattern: the demo works, then security sees it
Here’s a pattern I’ve seen more than once, and it never shows up in a strategy deck.
A team prototypes an agent to speed up engineering. It starts innocently: read tickets, propose code changes, open PRs. Someone adds the ability to call internal tools because it’s “just one more step,” and suddenly the agent can touch GitHub, CI, and deployment.
The credentials are whatever is easiest: a shared token, a service account, an API key sitting in a secrets store.
It ships. Everyone’s happy. Work moves faster.
Then someone from security takes a closer look and has the same reaction every experienced security person has when they find a powerful automation running on broad, long-lived credentials: “What are you thinking?”
That moment matters. It’s not that security hate AI tools. It’s that security understands a basic rule that everyone else is temporarily trying to ignore: actions require accountability. If you cannot say who authorized an action, you cannot convincingly claim you control it.
In the best case, the team pauses, routes the agent through a proper access path, scopes its permissions, and adds real attribution. In the worst case, the agent stays wired in “temporarily,” which is a word that can mean anything from one day to the heat death of the universe.
Cheap code amplifies sloppy identity
We’ve seen this movie before. When virtual machines got easy, we got server sprawl. When cloud storage got cheap, we got public buckets. When CI became self-serve, we got pipelines nobody fully understood. Now code is cheap, so integration sprawl is next.
Agents are being wired into GitHub, CI, ticketing, databases, and internal APIs using whatever credential is closest at hand. Often that means long-lived tokens stored in environment variables, configuration files, or endpoints.
Sometimes those tokens belong to a human. Sometimes they’re shared service accounts. Sometimes they’re “temporary” keys that have survived three reorganizations.
It works until it doesn’t. A continuously running agent with a broadly scoped credential is effectively a privileged insider operating at machine speed. It will do exactly what its permissions allow, and it will do it more consistently than a tired human at 2 a.m. If your access model is sloppy, AI won’t fix it. It will scale it.
Right now the industry is in a hurry. Roadmaps are being rewritten around “AI-first,” and teams are rebuilding workflows because models make it possible, not because it’s necessarily wise. Hurry creates activity, but it doesn’t create coherence.
In a hurry, teams grant broad permissions to get a demo working, drop provider keys onto endpoints because it’s convenient, and defer identity design because it feels like plumbing.
But plumbing is what keeps the building standing.
One principle that makes the rest survivable
There’s a simple principle that should anchor AI governance going forward: if an AI system can take actions, it needs an identity of its own.
Not a shared service account, not a copied human API key, and not a static token living in a configuration file. A real, governed identity. That identity should use short-lived credentials, have tightly scoped permissions, and be evaluated against policy at the moment of each tool call.
Every action should also be attributable back to a known user or workload intent, so you can apply controls at decision time rather than reconstruct intent in a postmortem.
This pushes you toward standardizing how agents reach your systems. Centralize access through one approved path rather than letting ten ad hoc integrations bloom in parallel. Keep provider keys off endpoints as much as possible. Treat tool calls like production changes, because in practice that’s what they are.
The control plane doesn’t go away just because the interface got chatty.
A gut check for the 3 a.m. page
If you remember only one thing, make it this: AI didn’t invent a new security problem. It made an old security problem run faster.
The old problem is unaccountable power. The habit of scattering credentials across endpoints. The belief that you can clean up later. We’ve been trying to stamp that out for twenty years, and it keeps coming back whenever a new wave of tooling makes shortcuts feel harmless again.
So here’s the test you can run the next time someone proposes wiring an agent into production-adjacent systems. Imagine the 3 a.m. page. Something happened. The logs say an agent did it. The business is asking what went wrong.
Can you answer, plainly and confidently, who authorized that action and why the system allowed it?
If you can’t, you don’t have an AI program. You have a chaos generator with a polite user interface.
Tame the gremlins now, while the integrations are young and the habits are still forming. Retrofitting governance later is possible. It’s just the expensive kind of possible.
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