‘Time to leave’: Three just introduced speed caps on its plans — and customers aren’t happy



  • Three is introducing speed caps on phone, SIM Only, and mobile broadband plans for new and upgrading customers
  • The cap is 100Mbps in most cases, with Pay As You Go having a lower cap
  • Existing customers aren’t affected, and contract customers will be able to pay extra to remove the cap

Three seems to have just taken a step backwards, because where previously you could get uncapped 5G on all of its plans at no extra cost, the network has now implemented speed caps.

Specifically, new Pay Monthly mobile plans (meaning contracts on SIM Only or with a new handset) will have a 100Mbps speed cap, and so will mobile broadband plans. It is still possible to get uncapped speeds, but you’ll have to either choose a new ‘Lite+’ plan or pay an extra £4 a month.


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