- Microsoft Teams is getting better bot protection
- Humans will now need to clear any bots or agents attending a meeting
- Developers will be able to register and pre-clear their agents
Microsoft is cracking down on bots infiltrating Teams meeting, bringing in a new technology which will let humans check all participants in a call are who they say they are.
Much like a nightclub bouncer, the new tool will require a human user check the identity of bots in the call’s lobby, before the meeting commences.
The company says it has used a combination of “behavioral and infrastructure signals to identify bots with a higher degree of accuracy” to be able to boost Microsoft Teams’ ability “to distinguish between bots and human participants as they join a meeting.”
Bots in Teams
Rolling out now, the launch comes as transcription and note-taking bots and agents are becoming an increasingly common sight in meetings – ostensibly to help participants recap and recall details, but these unwanted guests could also pose a security and privacy risk.
“Bots have begun joining meetings that participants never intended them to attend,” wrote Microsoft product marketing manager Meera Ajam wrote in a company blog post. “For example, after connecting a third-party service to a meeting, some users have found that its bot continues joining future meetings automatically.”
“Admitting a bot should be a deliberate decision, not something that happens by mistake,” Ajam added, noting that multiple clicks from a human will now be required for a bot to be allowed in.
If this sounds like unwanted extra hassle, then never fear – Microsoft says it has added a way for users to pre-check agents or bots – notably, “a registration path for independent software vendors (ISVs) that build meeting experiences for Microsoft Teams.”
“When Teams recognizes that marker, it can identify the bot as a known participant,” Ajam wrote.
This means developers will be able to register with Microsoft to make sure their tools are cleared for use in Teams, with Ajam noting the company is working with “a limited set of ISVs to preview this capability and validate the experience before broader availability.”
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