- Norton’s scam detection tools are now available in Claude and ChatGPT
- Users can ask their preferred AI chatbot about the legitimacy of an email, text, website
- Most threats consumers face now come from scams, phishing and fake ads
Claude is the latest AI assistant to get access to Norton’s Genie scam detection tool following its available for ChatGPT customers earlier this year.
Available across all Claude subscription tiers, Genie gives users access to scam detection capabilities and other cyber safety tips and advice.
Norton says its tool can analyze suspicious emails, texts, messages, images and links using its “multi-layered” detection intelligence.
Norton scam detection now available in Claude, ChatGPT
“AI assistants are becoming part of how people make decisions and evaluate information online,” Head of Products and Portfolios Travis Witteveen noted, hinting that the increased prevalence of AI assistants.
“By bringing Norton Genie into even more AI platforms like Claude and ChatGPT, we’re making trusted Cyber Safety intelligence available directly in those moments to help people make more confident decisions in real time.”
The company explained that Genie looks for language patterns, social engineering tactics, urgency cues, impersonation attempts, and requests for sensitive information. It also checks URLs and analyzes domains to confirm whether a user should click on the link.
When the tool launched for ChatGPT in March 2026, Norton described it as the “world’s first AI-powered scam detector.” Users can start conversations by tagging @Norton and asking questions like whether an email looks legit or if an online offer looks like a scam.
The company’s own reporting reveals that nine in 10 threats targeting people in 2025 came from scams, phishing and fake advertisements.
So far, Norton looks to be the only security company offering direct AI chatbot integration to provide accurate insights into threat detection.
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