FAQs
Does Eufy offer free shipping?
Yes, Eufy offers free shipping as standard on most orders, saving you on any additional fees outside of the price of your products. Where there are exceptions, these will be displayed at the checkout.
Can I refer a friend to Eufy?
Yes, if you know someone who’d like Eufy products, you can send them a referral link and earn rewards through the brand’s rewards scheme. Create your account and you can refer friends to earn £50 Amazon gift cards and £100 off selected products.
What is Eufy’s return policy?
Eufy offers customers a 30-day money-back guarantee on its products, meaning that if you’re unhappy with your product, you can send it back to the brand for a full refund. However, you will need to cover return costs.
How do I contact Eufy?
You can get support from the Eufy customer service team in a number of ways. First, you can call +44 (0) 1604 936 200 between 9am – 5pm Monday to Friday. You can also email the team at support@eufy.com, or use the live chat feature by clicking the chat icon between 7am – 7pm Monday to Friday.
Hints and Tips
Shop Eufy sales: Eufy runs regular sales on its products, offering as much as 55% off selected items for a limited time. You’ll generally see the largest-scale sales during key retailing periods such as Christmas, Black Friday and seasonal changes including over summer, although smaller sales will appear at other times.
Earn with eufyCredits: You can sign up for Eufy’s rewards scheme, eufyCredits, for free through the brand’s site when you create an account. The scheme is free to join, and you’ll earn 1 credit for every £1 you spend. Credits can then be redeemed on specific products and promotions to use as discounts. Some items also offer double credits when you buy, giving you more chances to save on future orders.
Get a youth discount: If you’re an apprentice or student between 16 – 25 years old, you can save 18% on your orders by verifying for the brand’s youth discount scheme. Just verify your status with a valid Youth Discount account to get started.
Get a senior discount: You can also get 20% off your Eufy orders if you are 55 years old or older by verifying your status with a Senior Discount account. Once you’re verified, you’ll be sent your code to use on your next order.
Join the newsletter: You can also keep up with Eufy products and promotions by joining their mailing list. Provide your chosen email address and you’ll receive regular emails direct to your inbox completely free of charge. New sign ups will also be sent a one-off code for 10% off their next order worth £50 or more.
How to use Eufy discount codes
1) Choose one of the active Eufy discount codes from the top of this page.
2) Click the “Get Code” button to reveal the code in a new tab.
3) Copy this code to your clipboard for later, then head back to your old tab.
4) You’ll now be at the Eufy website, where you can start browsing for products.
5) Add products to your basket, then click on your basket when you’re ready to order.
6) Look for the field marked “Promo Code” and paste your code here.
7) Click “Apply” and your order total should change to reflect your savings.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible – including which code you used and where you found it – and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site – all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
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james.pickard@futurenet.com (James Pickard)
