FAQs
What is a Product Key/ Activation Code?
A Product Key/ Activation code is a unique combination code of numbers and letters that you can enter into your Xbox, PlayStation, Nintendo, or PC to instantly download the purchased game. Buying a product key/ activation code is therefore much more convenient, faster, and most importantly cheaper than buying a physical product.
How are CDKeys products distributed?
CDKeys deliver their products differently depending on if you are a registered customer or purchasing as a guest. Guests will receive their unique CD Key code in their email inbox after purchase. Registered customers will also receive their code via email, however can also log in to their account to view unique codes from previous orders. Remember, if you choose Apple Pay or PayPal as a payment method, the associated email to these accounts will be set as the default email address to receive these codes, so make sure you double check where the CD Key code is going to be sent to!
Can you pre-order games on CDKeys?
Yes, you can pre-order games on CDKeys. You will get your Product/ Activation key on release day, so make sure to check the email you used to place your order frequently. Double check the release date and time (particularly if the game is being published in a different timezone) to avoid anxious waiting on the day.
How are CDKeys’ prices so cheap?
CDKeys boasts over thirty years of combined industry experience within their management team, and works with a large network of suppliers and gaming industry contacts to source products. These products are purchased from around the world to make sure that CD Key codes can be sold as cheaply as possible, with further cost being reduced by the lack of need for postage and packaging. The resulting reductions in cost are then passed onto you, the consumer!
How do I contact the support team?
CDKeys customer support team can be contacted straight from their website by scrolling to the bottom of the page, clicking the ‘customer service’ drop down menu and selecting ‘support requests’. CDKeys aim to have all customer queries answered within two hours, as well as providing an extensive self-support FAQ page and help desk.
Hints and Tips
Keep an eye on the website for sales: CDKeys offer a rotating range of games on sale and clearance featured on dedicated and frequently updated pages on their website. If there’s a game you have in mind that you’d like to buy be sure to check these pages first- You might just find that the one you’re looking for is available at a big discount! This is also a great way to shop for games and series that you haven’t played before, as you’ll be able to pick up and play them without risking a large price tag if the game ends up not being for you.
Take advantage of daily deals: Don’t know what to buy and are looking for a new game to play at a discount? Look no further! CDKeys feature a dedicated daily deals page on their website, showing off a range of highly rated games at significant markdowns. Avid deal-savvy gamers be sure to check this page daily, as you might find something you really like cheaper than you might expect.
Shop around big sales: Shopping around big sale dates such as Black Friday, Cyber Monday, and Christmas is a great way to save on videogames while shopping at CDKeys. As CDKeys pride themselves with offering great games at a discount, these sales push their already cheap stock even cheaper! CDKeys also feature the absolute best deals available on their website on their own website blog, which is constantly updated and fired-up to provide gamers with the best ways to save on their favourite games around a variety of big sales.
Create a CDKeys account: Gamers looking to pick up fantastic deals on games in the long run should definitely consider signing up to a CDKeys account. CDKeys account holders get the heads-up on the best upcoming deals that otherwise wouldn’t be advertised, allowing you to get in early and grab the best deals you can! Having a CDKeys account also lets you earn CDKoins, earned with every pound you spend on the website, which can be redeemed for even greater savings.
Follow their social media: Liking and following CDKeys on your favourite social media platform is a great way to keep on top of all the best gaming deals and discounts. CDKeys constantly advertise their best games on sale as well as their constantly rotating offers. If you’re a keen gamer who’s already involved with online gaming communities, following CDkeys is a no-brainer!
How to use CDKeys discount codes
1) Take a look on our site for a CDKeys coupon code you like, and click “Get Code” to reveal it.
2) Click ‘copy code’, and head on over to CDKeys website.
3) Browse all the newest and hottest games, and add your favourites to your cart.
4) Once you’re done click the shopping trolly logo in the top right hand corner of your screen, and click ‘view cart’.
5) Below the list of games in your cart and below the ‘secure checkout’ button you will see a ‘discount code’ dropdown menu, click it to reveal the text box.
6) Paste or manually enter your discount code into this text box and click ‘apply’, and your discount will be added to your order.
7) Continue through the checkout process as normal, and enjoy your new games at a discount.
How we source coupon codes
Whether it’s through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible – such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket – you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
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