FAQs
Does Rugs Direct offer free shipping?
Rugs Direct offers free shipping on all orders in the USA. For orders to Alaska, Hawaii, Canada, and Puerto Rico, you will be charged the shipping fee to the destination which will be visible to you when you checkout.
When can I expect to receive my order?
Most orders are shipped within 1-2 business days but the exact time depends on the location of the delivery. You can expect to receive your order within 5-7 business days. Please note that made-to-order items will take longer to arrive; around 3-4 weeks.
I made a mistake in my order, how do I edit it?
You should call Rugs Direct as soon as possible at 888-464-1447 to either edit or cancel your order. However, please note that orders that are already shipped cannot be changed or canceled.
How do I return a rug if I’m not happy with it?
You can return your order within 30 days of delivery but please note that you are responsible for the return shipping charges. The item should be in its original packaging. Clearance items, final sale items, made-to-order, and samples cannot be returned. Rugs Direct suggests that you allow 1-2 weeks for refunds to be processed.
Hints and Tips
Sign up and save 10%: Simply pop in your email to receive an instant 10% off your next order. Plus gain access to exclusive offers, early access to sales, and updates on new arrivals.
Explore the ideas and advice page: This section is packed with helpful information, including cleaning tips, in-depth guides on different rug types, how-to articles, and a rug size guide to ensure you pick the perfect fit. Pro tip: check out the advice before purchasing to feel confident in your selection and know exactly what you’re looking for.
Take advantage of the interactive tools: Take a rug quiz to get personalized suggestions based on your style preferences. You can also use the ‘“See the rug in the room” tool to virtually visualize how any rug will look in your space before you buy.
Shop the Rugs Direct sales: Like many home retailers, Rugs Direct regularly runs promotions on its range, including weekly sales, clearance deals, and seasonal discounts. Make sure to look out for savings around the likes of Christmas, Labor Day and Black Friday for as much as 50% off.
How to use Rugs Direct promo codes
1. Choose from the list of codes above and click ‘get code’.
2. Go to the Rugs Direct website and select the rug of your choice.
3. Enter shipping details and other info and go to checkout.
4. Paste the code in the ‘enter promo code’ box and click ‘apply’.
5. The page will refresh with the discounted price and you can proceed as usual.
How we source coupon codes
Whether it’s through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible – such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket – you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
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udita.choudhary@futurenet.com (Udita Choudhary)
