Aqara Camera Hub G350: a powerful security camera that’s a wolf in rabbit’s clothing

Owned by Shenzhen’s Lumi United Technology, and backed by Chinese mobile phone/EV giant Xiaomi, Aqara offers a wide range of AI-driven automation products including sensors, cameras and controllers. I’ve previously reviewed the Aqara G100, a versatile indoor/outdoor security camera which I was very impressed with. However, I was less impressed with the company’s battery-powered video doorbell, the Aqara G410 Doorbell Camera Hub, which not only looks big and clunky but isn’t waterproof — surely a failing for any doorbell camera?

The Aqara Camera Hub G350 under review here is very different. Finished in white, it is — unlike the company’s doorbell camera — very well designed. Though the removable bunny ears may not be everyone’s idea of great design, it is at least good fun and does feel like a piece of tech you wouldn’t be ashamed to put on a bookshelf or fireplace. However, it’s much more than a pretty face. It’s also a heck of a powerful and versatile home security camera.

Unlike most indoor cameras, the G350 features a motorized base which provides a 360-degree field of view with zero blind spots. This is paired with a dual lens setup that allows you to track a subject (human or animal) using the wide-angle lens or zoom in to an area of detail using the telephoto lens. A 9x hybrid zoom is provided which really does allow you to get close up to your subject with reasonable picture quality.

Like all security cameras these days, setup requires downloading an app (the Aqara Home app) and scanning a QR code from the back of the device. However, rather confusingly, this camera features three QR codes — two on the back for setting up the camera with the app and with third party Matter devices (it supports Matter 1.5) and one on the base for Apple HomeKit Secure Video. While you can use the Matter QR code for connecting to Apple devices, it will currently only connect as a bridge rather than a camera.

Importantly, if you are using Apple HomeKit Secure Video to control the Aqara camera via your iCloud subscription you will only be able to view footage with a maximum resolution of 1080p. You will also not be able to access many of the camera’s features including its pan and tilt options. Instead, if you want full functionality you will need to use the much more advanced Aqara app instead.

Like many security devices these days, the Aqara G350 is packed full of AI features. This includes sophisticated on-device detection that can identify different types of motion, from humans and pets to specific hand gestures for home automation. Particularly impressive is the AI sound detection, which can recognize and alert you to specific audio events such as a baby crying or a dog barking. This makes it an ideal choice for parents and pet owners who want more nuanced alerts rather than generic ‘noise detected’ pings.

While Aqara provides a monthly subscription option for storing video clips for up to 90 days and some advanced AI functionality (including AI video search — see below), the good news is you don’t have to pay a fee to use most of the device’s features, as you do with some manufacturers. Instead, you can store video clips on a MicroSD card of up to 512GB (not provided) and still use most of the product’s extensive feature list. For those worried about storing videos of loved ones in the cloud for cybersecurity reasons, investing in a MicroSD card is not only a cheaper option but a potentially more secure one too.