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First Day of Fall Arrives across the
- CenterPoint Energy (NYSE:) remains on high alert and has been monitoring tropical weather developments in the
Gulf of Mexico over the weekend - Current weather conditions dictate normal daily operations
- Company is following its standard electric and gas preparedness protocols
- CenterPoint Energy has a plan; encourages customers and the public to remain vigilant
In preparation for potential severe weather across the
“It’s important to be mindful of the weather and plan ahead,” said
Carroll added, “Since Hurricane Beryl we’ve made significant improvements to our electric system as part of the Greater Houston Resiliency Initiative. We believe our actions since Beryl will help improve the resiliency and reliability of the electric grid and better meet our customers’ expectations.”
Greater Houston Resiliency Initiative
Across
As part of the first phase of its Greater Houston Resiliency Initiative, throughout August CenterPoint crews and contractors installed more than 1,100 stronger and more resilient fiberglass poles, trimmed vegetation along more than 2,000 miles of power lines and installed more than 300 automation devices in neighborhoods all over
Call to Action: Power Alert Service
Customers should remember that a storm is a powerful force of nature that can cause significant damage and widespread lengthy electricity outages. Conditions can also change unexpectedly and for the worse.
Customers are encouraged to enroll in Power Alert Service ® to receive outage details, estimated restoration times as available or determined, and customer-specific restoration updates in the event of severe weather. With the option to receive updates via phone call, text or email, Power Alert Service ® helps keep customers informed of restoration progress during an outage event. Customers can also find additional resources at CenterPointEnergy.com/StormCenter.
New and Improved Outage Tracker with Greater Web Resiliency
CenterPoint’s new and improved Outage Tracker can be used to update individual customers on their expected restoration date as soon as possible after restoration expectations are determined.
To learn more about Outage Tracker’s new features and functionality, watch the demonstration video.
For an in-depth, step-by-step guide to using the Outage Tracker, click here.
Customers with Critical Needs
Because CenterPoint Energy cannot guarantee an uninterrupted, regular or continuous power supply during a severe weather event, customers who depend on electricity for life-sustaining equipment are encouraged to make alternate arrangements for on-site backup capabilities or other alternatives in the event of loss of electric service.
During pre-storm preparations and post-storm recovery efforts, CenterPoint urges customers to stay informed of weather conditions and warnings or advisories issued by local authorities by paying close attention to announcements from local news outlets for important information regarding ongoing conditions and recovery efforts. The company also recommends that customers follow these important and electric safety tips:
Hurricane Preparedness Resources
For additional information on hurricane preparedness, visit
CenterPointEnergy.com/StormCenter and follow @CenterPoint for updates during inclement weather events. The following resources are also available on CenterPoint Energy’s dedicated storm page:
- How you can prepare for a storm
- How CenterPoint prepares for a storm
- How CenterPoint restores service following a storm
About CenterPoint Energy, Inc.
As the only investor-owned electric and gas utility based in
For more information, contact
Communications
Media.Relations@CenterPointEnergy.com
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