FAQs
How do I contact DeleteMe customer support?
DeleteMe’s customer support can be contacted Monday to Friday from 9am to 8pm Eastern Time. You can easily contact support via their phone number or email address as listed on their website, or easier still visit joindeleteme.com during their opening hours to contact their support team directly via live chat. DeleteMe also has a handy FAQ page on its website that can provide support outside of office hours.
How is DeleteMe priced?
DeleteMe has a range of plans to fully suit your needs. Plans are priced at an annual or biennial rate and can include coverage for up to four people on any one plan. DeleteMe’s plans include single-person plans, couples’ plans, and family plans, and are offered as yearly or multi-year plans.
Does DeleteMe offer international coverage?
DeleteMe covers a number of different regions outside of the United States, including Canada, Europe, and more. A full list of countries covered by DeleteMe can be found on their website.
Does DeleteMe offer bulk/ group sales for businesses?
Yes, DeleteMe offers multiple plans for your professional and business needs. Offering a variety of business and enterprise-level packages, DeleteMe covers over 20% of Fortune 500 companies. DeleteMe advises that interested businesses should contact their support team to arrange a call with their sales team to help you and your business get set up with premium cybersecurity and data protection.
What is DeleteMe’s refund policy?
You can cancel the automatic renewal of your DeleteMe protection plan at any time, without having to provide a reason. Full refunds can be requested for any reason before your first privacy report has been completed and are refunded based on the length of time remaining on your current subscription.
Do I need a Credit Card to sign up?
DeleteMe does require a Credit Card to sign up for their services. DeleteMe will only charge your card upon initial sign-up, on the renewal date for your plan, and should you choose to upgrade your plan. Be advised that all DeleteMe subscriptions renew automatically, so make sure to keep a note of your renewal date so you are not caught unawares.
Hints and Tips
Sign up for a longer plan: If you’re a web user concerned about their online privacy and digital footprint over the long term, you’re in luck. By signing up for a Multi-Year Protection plan at DeleteMe, you will be paying less per month than you would do on a yearly plan. DeleteMe’s Multi-Year Protection plans are billed biennially too, ensuring that your data (and your savings!) remain safe.
Add more people to your plan: Starting a DeleteMe plan with another person is a great way to save some cash while keeping both parties’ data safe. If you have a friend or a partner who is also interested in this service, signing up on a joint plan will save a significant amount of money compared to signing up individually. Better still, DeleteMe offers a family plan for security-conscious households that results in even greater savings. Protecting up to 4 family members, this option is a fantastic way to save some money and keep your family’s privacy secure.
Take advantage of referrals: Are you already a DeleteMe user and still want to save some cash? If so, don’t forget to utilise DeleteMe’s referral program. DeleteMe’s Referral Program is a quick and easy way to earn a $50 Amazon gift card, without having to jump through loads of hoops. If you have a DeleteMe account, you need only for your friends and family members to accept your referral within 30 days and keep their account open for 30 days after activation. Once these criteria are met you will receive your Gift Card via email. Hurry though- This must be redeemed within 30 days to be valid.
How to use DeleteMe coupon codes
1) Look through our site to find the right DeleteMe coupon code for you and click “Get Code” to reveal it.
2) Manually copy the code and switch over to DeleteMe’s website.
3) Select “Join Now” in the top right corner and pick out the right protection plan for you.
4) Select “Start Protection” when you have decided on your plan.
5) Find and click “Have a promo code?” under “order summary” on this page to reveal a text box.
6) Paste your coupon code into the “coupon” text box, and your discount will be applied automatically.
7) Continue with creating your DeleteMe account and enjoy your discounted plan!
How we source coupon codes
Whether it’s through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible – such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket – you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
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