FAQs
Does Dell Refurbished offer free shipping?
Free shipping does not come as standard on Dell Refurbished purchases, but the store does occasionally run promotions offering free shipping on selected items. If your order does not include free shipping, any fees will be calculated on a per-item basis at the checkout so you can see what you will be charged before you place your order.
Doe Dell Refurbished products come with a warranty?
Although the items sold through the Dell Refurbished website are used, all purchases include a 180-day warranty as standard, meaning if your item should develop a fault during this time, you can send it back to Dell for a replacement or repairs free of charge. Note that software & digital products do not come with a warranty, and covered faults do not include any caused by accidents or improper use.
Does Dell Refurbished accept returns?
Yes, customers can send items back to Dell Refurbished if they’re not 100% happy, so long as they do so within 14 days of receiving their order confirmation. Items will need to be sent back in the condition they were received in, their original packaging, and with all included accessories. Dell will cover the cost of return shipping via a pre-paid shipping label – just get in touch with the team to get started.
Hints and Tips
Shop the sales: Although buying used tech from Dell Refurbished already offers a discount versus buying new items, you’ll also find sales running through the year to reduce those prices even further. Look out for up to 40% off, with the biggest and best deals usually taking place around the likes of Christmas, Black Friday & Cyber Monday.
Join Dell Rewards: Dell Rewards is the computing brand’s loyalty scheme, and lets customers access exclusive deals and earn points on their purchases. The scheme is free to join, and works with both the Dell Refurbished and main Dell websites. How many points you earn is directly related to what you’re buying and how much you spend, and points can be redeemed against orders with every £100 worth of points you earn in exchange for discounts. Keep an eye out for chances to earn extra points, too, with up to 5,000 points up for grabs for completing your profile or buying selected items, and up to 150,000 points for playing games.
Register for the newsletter: If you’re a regular Dell Refurbished customer and want to know when new sales begin and new products are available, you can join the mailing list for free through the brand’s website. Just provide your chosen email address, and you’ll be sent emails whenever new info is released.
How to use Dell Refurbished coupon codes
1) Pick a Dell Refurbished coupon code you want to use from the list at the top of this page.
2) Click “Get Code” next to your chosen code to reveal it in a new tab.
3) Copy this code to your clipboard for later, then head back to your old tab.
4) This will now have loaded the Dell Refurbished website, where you can start shopping for used tch.
5) Add the items you want to buy to your cart as you go, then click on the cart when you’re ready to order.
6) You’ll arrive at the checkout, where you need to find the “Coupon code” field.
7) Paste your code here and click “Apply” to amend your order total.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible – including which code you used and where you found it – and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site – all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
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