FAQs
Do Elgato products come with a warranty?
Yes, Elgato products typically come with a 2-year warranty from the date of purchase. Check the specific product’s warranty details on Elgato’s official website.
How long does shipping take?
Shipping times vary based on the destination and the shipping method selected. Standard shipping within the United States typically takes 3-7 business days, while international shipping can take longer. Estimated delivery times will be provided during checkout.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number on the carrier’s website to track the status of your delivery.
How do I initiate a return or exchange?
To initiate a return or exchange, contact Elgato customer support with your order details and reason for return. They will provide instructions on how to return the product. Returns must typically be made within 30 days of purchase.
Is there a phone number for Elgato customer support?
Elgato primarily provides support through email and live chat. If you need phone support, you may request it via the email support channel, and a representative will arrange a call if necessary.
Hints and Tips
Seasonal Sales: Keep an eye on major shopping events like Black Friday, Cyber Monday, and Prime Day. Elgato often participates in these sales with significant discounts. You should also check for discounts during holidays such as Christmas, New Year, and other regional holidays.
Product Bundles: Sometimes purchasing a bundle that includes multiple Elgato products can be cheaper than buying each item separately. When doing this you should look for bundles that include useful accessories, which can add value and save money in the long run.
Social Media Announcements: Follow Elgato on platforms like Twitter, Instagram, and Facebook to stay updated on flash sales and exclusive promotions. This is also a great way to participate in social media contests and giveaways hosted by Elgato for a chance to win products or discount codes.
Newsletter Subscriptions: Subscribe to Elgato’s newsletter or the newsletters of popular electronics retailers to receive exclusive discounts and promotions. To sign up for the newsletter simply input your email address when visiting the Elgato website.
How to Use an Elgato Promo Code
Using our Elgato vouchers is simple:
1. Browse the Vouchers: Explore our curated list of current offers and select the voucher that suits your needs.
2. Copy the Code: Click on the desired voucher to reveal the promo code. Copy it to your clipboard.
3. Shop Elgato Products: Visit the Elgato online store and add your chosen products to the cart.
4. Apply the Code: At checkout, paste the copied promo code into the designated field to enjoy your discount.
How we source coupon codes
Whether it’s through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible – such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket – you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
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james.pickard@futurenet.com (James Pickard)
