Listed below are the Estimated Times of Restoration (ETRs) by community in impacted counties. Customers with outages in communities that are not listed can view their current individual ETR by logging into their account at firstenergycorp.com or texting STAT to 544487 if they are registered for text alerts. Most of those customers are expected to have power restored sooner than the ETRs in the lists below, though a small number of customers in areas with more extensive damage may extend further into the week.
ETRs by County/Community:
If your community is not listed below, please log into your account at firstenergycorp.com or text STAT to 544487 if you are registered for text alerts to get your specific outage ETR.
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Colebrook Township |
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Orwell |
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Orwell Township |
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Windsor Township |
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If your community is not listed below, please log into your account at firstenergycorp.com or text STAT to 544487 if you are registered for text alerts to get your specific outage ETR.
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Bay Village |
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Beachwood |
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Bratenahl |
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Brook Park |
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Brooklyn |
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Brooklyn Heights |
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Cleveland |
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Cuyahoga Heights |
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Euclid |
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Fairview Park |
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Gates Mills |
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Highland Heights |
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Hunting Valley |
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Lakewood |
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Linndale |
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Lyndhurst |
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Mayfield |
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Mayfield Heights |
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Newburgh Heights |
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North Olmsted |
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Olmsted Falls |
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Olmsted Township |
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Pepper Pike |
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Richmond Heights |
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Rocky River |
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South Euclid |
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University Heights |
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Westlake |
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Woodmere |
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If your community is not listed below, please log into your account at firstenergycorp.com or text STAT to 544487 if you are registered for text alerts to get your specific outage ETR.
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Aquilla |
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Burton |
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Burton Township |
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Chardon |
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Chardon Township |
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Chester Township |
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Claridon Township |
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Hambden Township |
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Huntsburg Township |
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Middlefield Township |
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Munson Township |
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Newbury Township |
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Lake
If your community is not listed below, please log into your account at firstenergycorp.com or text STAT to 544487 if you are registered for text alerts to get your specific outage ETR.
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Concord |
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Concord Township |
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Eastlake |
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Fairport Harbor |
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Grand River |
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Kirtland |
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Kirtland Hills |
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Lakeline |
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Leroy Township |
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Mentor |
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Mentor on the Lake |
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North Perry |
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Painesville |
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Painesville Township |
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Perry |
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Perry Township |
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Timberlake |
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Waite Hill |
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Wickliffe |
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Willoughby |
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Willoughby Hills |
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Willowick |
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If your community is not listed below, please log into your account at firstenergycorp.com or text STAT to 544487 if you are registered for text alerts to get your specific outage ETR.
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Avon |
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Avon Lake |
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If they have not done so already, customers who are without power can call 1-888-LIGHTSS (1-888-544-4877) or text OUT to 544487 to report their outage or click the “Outages” link on firstenergycorp.com.
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