FAQs
Does Fonehouse offer free delivery?
Yes, Fonehouse offers free next-day delivery on all UK orders. This will be automatically applied to your order during the checkout process.
When can I find the best Fonehouse deals?
There are Fonehouse sales throughout the year with key dates such as Black Friday, Cyber Monday, Christmas, and Bank Holidays. Outside of these times, you can find a selection of Fonehouse deals in the Offers section, and here, you will find our variety of Fonehouse promo codes.
Is there a Fonehouse student discount?
Phones are crucial to the UK student experience today, so Fonehouse offers many ways for students to save on their next phone purchase. On their Student Savers page, you can see all the available deals including giveaways, competitions, double data deals, and more.
Can I claim a Fonehouse NHS discount code?
Fonehouse doesn’t always have an NHS discount code available but should this change, you can find all the relevant details needed to enjoy this saving opportunity.
Do I need to have a Fonehouse login to place an order?
No, you don’t need to have an account to place an order with Fonehouse. However, if you have an account, you can keep track of your order and delivery easily.
What is the Fonehouse returns policy?
If you would like to return your purchase because it’s not quite right for you, you have up to 14 days from the date of delivery. If your product arrives faulty or damaged, you have up to 30 days from the delivery date to return your item. Please note that Fonehouse is unable to offer a pre-paid returns label.
Hints and Tips
Offers: Fonehouse has a dedicated Offers tab which allows you to shop through the best Fonehouse deals in one place. In this section, you find deals on brands such as iPhone, Samsung, and Google, plus you can whittle your shop down through makes, models, networks, and even your monthly budget. With many different tariffs and the occasional freebie, you will be able to find the right phone and tariff for you.
Trade & Save: If you have an old mobile phone that’s only gathering dust, you can trade it in with Fonehouse today. When you begin the process, you will receive an instant quote for your smartphone. You can then ship your item free of charge. Once they have received your phone, they will perform quality checks and send you your money the very same day! On top of this, it’s also worth noting that this is a great way to guarantee that your old phone is recycled properly.
Newsletter Benefits: Subscribe to the Fonehouse newsletter to keep up to date with the latest mobile deals, sales, and newer products. By entering your email address in the newsletter sign-up box at the bottom of the homepage, you will receive regular updates right away.
Refer-a-Friend: Help your friends save on their next phone purchase by utilising the Fonehouse refer-a-friend programme. When they use your referral link, they will receive a £40 voucher to save on their next purchase and you will receive a £40 voucher when their purchase goes through.
How to use Fonehouse promo codes
1) Check out our available Fonehouse discount codes and click ‘Get Discount’ to copy your code to the clipboard.
2) Open the Fonehouse website in a new window to begin your shop.
3) Add your preferred products to the shopping basket.
4) When you are satisfied with your selection, click the basket icon at the top of the page to begin the checkout process.
5) This will take you to the next page where you can add your ideal phone insurance option.
6) Next, fill in your details and continue through to the delivery options page and then to the Payment Information page.
7) Look for the Discount Code’ box and enter your chosen Fonehouse promo code.
8) Finally, click the ‘Add’ button to secure your savings.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible – including which code you used and where you found it – and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site – all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
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shona.moreland@futurenet.com (Shona Moreland)
