Garmin users, have your say: will you switch smartwatches after last week’s massive outage?

It’s fair to say that last week was tumultuous for Garmin owners, to say the least. All around the world, Garmin watches – from those on our best Garmin watches list to entry-level running watches like the Garmin Forerunner 55, suddenly began to get stuck in boot-up mode. Even some other Garmin devices, like cycling computers, were affected.

We spent most of last week reporting on the Garmin outage, and your emails came flooding in. We got at least 500 emails from beleaguered Garmin users, helping us expand our lists of affected devices and providing useful reports of which fixes were working. You also shared stories about your crashing devices affecting weekday run clubs and snowboarding honeymoons. You guys stepped up.

One week later, the dust has settled, and people’s devices went back to normal. However, we’ve not heard from Garmin about what actually caused the outage. Now that we’ve had a bit of space from the incident, I wanted to pose another question to you, our readers, in the comments below this article – will you trust Garmin again?

A few of your emails mentioned switching to a rival best running watch brand, such as Suunto, Coros, Apple, and Samsung. Are you still planning to switch, and if so, who to? Or do you consider this an isolated incident, and want to stick to Garmin in the meantime?