ChatGPT Work sounds like something designed to prepare quarterly reports while you sit in meetings, but I suspect some of its best uses would have nothing to do with my job.
This week, I’ve used the new Work mode to help manage some of the life admin tasks I really don’t enjoy, and it’s been surprisingly effective. You see, holidays, household budgets, family events and home renovations are all projects too — they are simply projects we currently manage through a chaotic mixture of browser tabs, messages, spreadsheets and increasingly desperate notes to ourselves.
Perhaps ChatGPT Work could help me with that?
What is ChatGPT Work?
If you’ve been using ChatGPT over the last week on a paid plan (except the basic Go service), you’ll have noticed a new slider (in the browser version) or a drop-down menu on mobile has appeared at the top of the screen offering a choice between Chat and Work mode.
Work mode is a new agentic mode for longer, more involved tasks that can research and analyze information across connected apps and files. So, if you want a complicated report presented in a finished document, like a spreadsheet or presentation, then Work mode is your new friend.
That is where I thought ChatGPT Work could become interesting for normal life, too. Instead of answering one question and waiting for the next, it can take on a longer task, work across connected files and apps, create the documents and spreadsheets the project requires, and continue checking for changes after you leave.
Work mode is also better at one of the main bugbears of ChatGPT — running tasks at particular times. It can use the new Scheduled Tasks to repeat tasks on a schedule or monitor something for changes.
So, I decided to ignore Work mode’s aggressively corporate name and see whether it could handle some actual life admin, starting with planning a holiday.
1. Planning a holiday
I switched the slider to Work and gave it my dates, budget, family requirements and any bookings already sitting in Gmail, because it can search that too. I asked it to research destinations, compare travel and accommodation, create a spreadsheet of costs, produce an itinerary and maintain a list of what still needs booking.
And off it went, happily beavering away on its task, while I was free to get on with something else. I really liked the way it tells you what it’s currently working on, so you can pop in and out of the chat and see what it’s currently doing. It shows sources it’s drawing from as it calculates accommodation costs and travel arrangements. You can literally watch it working for you.
The result was a nicely planned holiday in a location optimized for activities and sightseeing all within my budget. It was actually pretty impressive.
2. Become the household financial administrator
For this task, I fed ChatGPT my bills, bank-export spreadsheets, and household documents and asked it to create a working budget, identify unusual increases, forecast annual costs, and produce a dashboard.
A scheduled task then reviewed new bills or price changes and flagged anything worth investigating. Of course, ChatGPT couldn’t move my money around, but at least it gave me a clear view of where my money was going and how much I was spending.
It took a long time to get all the data into ChatGPT, but this taught me that the output was only as good as the effort I was willing to spend putting quality data into it. I’d have preferred a way to open the spreadsheets directly in Sheets from ChatGPT, too, but they were available to download.
3. Organize a major family event
My wedding anniversary was coming up, so I wondered how well ChatGPT would perform as an event organizer. I asked it to research a nice venue for taking my wife out for dinner, which it did well, and gave me three good options.
It struck me that if it had been a bigger event, it would have been ideal for researching venues, maintaining a guest list, tracking replies, producing a budget, creating invitations, and even building a simple information website.
Of course, ChatGPT can’t upload the website and host it, but at least it can build the site for you, and you can download it.
4. Manage a home improvement project
If you’re doing a major home improvement project, then you can get ChatGPT’s Work mode to compare quotes, analyze plans and product specifications, create a budget, build a timeline, and keep a list of unresolved decisions. It could periodically check for price changes or relevant new messages.
This is probably the clearest example of an ordinary personal task becoming complicated enough to justify a proper agent.
5. Run the family’s weekly logistics
Once I’d connected my calendars and emails to ChatGPT, I could ask it to prepare a weekly family plan covering appointments, school or university commitments, not to mention my travel, meals, and outstanding chores.
I created a Scheduled Task that regenerated the plan each Sunday evening, taking the next week’s tasks into account, and alerted me during the week when something important changed.
This was actually the use of ChatGPT Work Mode I personally found most useful. It’s easy to miss school events, but when they’ve been emailed to you, ChatGPT will know about them and make sure you don’t forget. That’s a lifesaver.
Why Work mode matters
The introduction of ChatGPT Work mode represents a real shift in the way OpenAI is viewing the future development of its core product. It’s an obvious change in emphasis towards work-related tasks, and a hint at where OpenAI sees ChatGPT heading.
But I think it means more than that. ChatGPT’s new Work mode represents the moment ChatGPT stops being somewhere you go for individual answers — a chat — and becomes somewhere where you start to feel like you’re working on an ongoing project.
While the first phase of AI’s evolution was the chatbot, we’re now firmly into its second phase — the AI agent. AI that can work independently of our requests and handle complex, ongoing tasks is where the future of AI lies, and Work mode is another step on that path.
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