FAQs
Can I request Motorola to repair my phone?
Motorola offers mail service for repairs. They will send you a FedEx label you can use to send your device. Repair time is between 3-5 business days.
Will I have to still pay for repair if I have warranty?
Most Motorola items come with a 1-year warranty so it will not cost extra. However, the warranty does not cover broken screens and physical damage.
How do I return an item?
To return an item, the best way is to contact Motorola directly. Please note that the return window might be different for different products so make sure to check the return policy before you make a purchase. You can contact Motorola by either phoning them at +1-800-763-2208 or by starting a live chat.
What is Moto Care Extended Service Plan?
Moto Care Extended Service Plan (ESP) extends your product’s warranty by an additional year. ESP also includes advance exchange service and next business day delivery post repair claim. The cost of ESP depends on the product type but ranges between $20-$99.
What is Moto Care Accidental Damage Protection?
Moto Care Accidental Damage Protection (ADP) includes all the ESP features plus protection against physical and liquid damage including cracked screens. The price depends on the type of device but ranges between $35-$229.
Hints and Tips
Look out for sales: Motorola regularly runs sales, offering discounts and bundle deals on its phones, tablets, and other devices. These offers tend to be limited-time, with more deals usually popping around key sales periods like Christmas, Black Friday and Labor Day.
Subscribe to the mailing list: Sign up with your email in under two minutes to receive exclusive offers, updates on new arrivals, and special promotions straight to your inbox.
Join the online forum: You can join the online Motorola community where you can ask questions on any topic. Find customers who have the same questions as you do and join the conversation. Here you can also find solutions to resolve any issues you might have.
How to use Motorola promo codes
1. Choose your most liked promo code from the list above and copy the code to your clipboard.
2. You will be redirected to Motorola’s website where you can select the item you wish to purchase.
3. Paste the copied promo code into the promo code box and click ‘apply’.
4. The page will refresh with the new discounted price and you can proceed as usual.
How we source coupon codes
Whether it’s through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.
How we test coupon codes
Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes.
We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area.
What to do if a coupon code doesn’t work
Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.
The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).
If you’re still having issues using your code, you can email our customer service team on coupons.techradar@futurenet.com. Include as many details as possible – such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.
How we make money
When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.
Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket – you’ll simply pay the final order total once your discount has been applied.
If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.
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udita.choudhary@futurenet.com (Udita Choudhary)
