- ExpressVPN earned four ISO certifications to boost users’ trust
- It also published the Transparency Report for the second half of 2025
- The report shows zero data disclosed despite over 1.38 million requests
When looking for the best VPN, users are often asked to take a leap of faith. ExpressVPN, already well-known for its frequent independent audits, is now looking to cement that trust further by securing four internationally recognized International Organization for Standardization (ISO) certifications and releasing its latest transparency report.
Announced on Thursday (February 12), ExpressVPN and its parent company, Kape Technologies, have earned certifications in security management (ISO/IEC 27001), customer contact (ISO 18295-1 & 18295-2), and quality management (ISO 9001).
As the company explains in a blog post, “While an audit validates our technology, these ISO certifications validate our methodology.” A proof that the organization has implemented a rigorous framework to manage data risks, rather than just fixing bugs when they appear.
In a further effort to boost users’ trust, the provider also published details on all data requests it receives from authorities in the second half of 2025. The report shows zero data disclosed despite over 1.38 million requests, showing that its “no-logs” claims are more than just marketing.
“Security isn’t just something you prove once”
The move to acquire these ISO certifications highlights a shift toward continuous governance rather than sporadic checks. Shay Peretz, Chief Operations Officer at ExpressVPN, describes this as a fundamental change in operations.
“Security isn’t just something you prove once, it’s something you build into how a company operates every day,” Peretz said. “These ISO certifications reflect a real shift in how we run ExpressVPN, with clear standards, stronger governance, and greater transparency at the core. It’s about putting proven systems in place, so privacy and quality are built into every product we ship, and giving users real confidence their data is protected for the long term.”
In addition to the headline security standard (ISO/IEC 27001), the company also secured ISO 9001 for quality management, and ISO 18295-1 & 18295-2, which specifically cover customer support operations. For a service that relies heavily on 24/7 support to help users unblock streaming content or configure routers, verifying the quality of that support is a welcome addition.
1.38 million requests, zero data disclosed
Alongside the certifications, ExpressVPN released its H2 2025 Transparency Report. These reports are vital for potential customers because they show what happens when legal pressure is applied to the VPN provider.
According to the data released today, the company received a staggering 1.38 million DMCA (copyright) requests and 155 requests from government and law enforcement agencies during the second half of 2025.
The result? ExpressVPN disclosed zero user data.
This statistic is the practical application of the provider’s “no-logs” policy. Because the servers are designed not to retain activity logs or connection data, there is simply nothing to hand over when a warrant or request arrives.
This dual announcement serves as a reminder of why ExpressVPN has successfully undergone so many audits. By combining “snapshot” code audits with long-term operational certifications like ISO, the company is attempting to build a wall of evidence that its privacy claims are factual realities.
For users, this doesn’t change how the app works, but it does offer peace of mind. In an industry where trust is the primary currency, knowing your provider adheres to strict international standards for both security and customer support makes hitting that “Connect” button a little easier.
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