FAQs
Does Nokia and HMD offer free shipping?
Yes, HMD offers free shipping on most orders to mainland UK addresses. If your order qualifies, you won’t see any shipping fees listed at the checkout. For any exceptions, shipping fees will be displayed below item totals and are calculated on a per item basis.
Is HMD the same as Nokia?
HMD is a separate company that manufacturers Nokia devices and has done so since 2016. The company was set up by ex-Nokia employees, and produced the first Nokia-branded smartphones, which were released to market in 2017. Although you’ll shop through the HMD website, the Nokia devices you see there are certified by the Nokia parent company, and the older models are still made to the exact specs they’ve always been made to, so you know you’re getting the same dependable technology.
What is the Nokia and HMD return policy?
If you aren’t 100% happy with your order for whatever reason, you can send your items back so long as you do so within 30 days of your order shipping. Just get in touch with the team to arrange a return.
How do I contact HMD?
You can get in touch with HMD’s support team in a number of ways. First, you can use the live chat feature from the support page. You can also choose to write the team an email through the form on the same page. Finally, if you want to speak to a team member, you can call the support phone from the same page. The team is available between 9am to 6pm.
Hints and Tips
Save with sales: Keeping an eye out for sales is a create way to get hold of Nokia and HMD devices for less, with selected models being offered at up to 25% less than their usual price. You’ll find sales and offers throughout the year, with bigger promotions running around key holidays such as Christmas and Black Friday.
Shop for refurbished devices: If you don’t mind a second-hand device, you can opt to shop the refurbished range for some savings. All refurbished tech has been tested to make sure it is in like-new condition, and comes with a 12-month warranty to cover against faults, so you won’t have to worry about lesser quality. What’s more, refurbished gadgets are sold at as much as 20% off the usual prices.
Join the newsletter for discounts: If you don’t mind regular email updates from Nokia and HMD, you can sign up for the newsletter by providing your email address through the brand’s site. The emails that arrive in your inbox will include all the latest on products on promotions, some of which you won’t find out about anywhere else, plus you’ll receive a one-off code for 10% off your next order when you first sign up.
Trade in old tech: HMD runs a trade-in scheme which lets you get discounts off orders when you turn over old tech. You can send your item to the brand with a pre-paid shipping label and once they’ve received and taken a look at it, you’ll be given a quote for how much it’s worth. If you’re happy with that price, HMD will offer you that much off your next purchase. If you aren’t keen, you can simply as for your device to be posted back.
Watch for bundle offers: Nokia and HMD devices are often sold in bundles, which include the likes of earbuds and phone cases with handsets. Bundles are sold at discounted prices, meaning you’ll save on the cost of buying both items separately. If you’re in the market for some accessories alongside your new device, picking up a bundle may prove a cost-effective way to order everything you need.
How to use Nokia promo codes
1) Choose one of the Nokia promo codes listed at the top of this page that you want to use.
2) Click “Get Code” to reveal your code in a new tab.
3) Copy your code for later, then navigate back to your old tab to visit Nokia website.
4) From here, you can start shopping for the products you want to purchase, adding items to your basket as you go.
5) When you’re ready to order, click on your basket to arrive at the checkout.
6) Look for the field marked “Promo code” and paste your code here.
7) Click “Apply” and your order total will be amended to reflect your savings.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible – including which code you used and where you found it – and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site – all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
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james.pickard@futurenet.com (James Pickard)
