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Company-serviced hotels are directly managed and operated by hotel operators, under its upper budget to premium brands, namely Townhouse, Sunday, Townhouse Oak, Clubhouse and Palette. Unlike its traditional hotel owner-operated model, PRISM takes greater control over operations and service standards, while also benefiting from dynamic pricing, revenue management, technology and customer acquisition which are a core part of its asset-light business model. The company markets these hotels under the “OYO-Serviced” identity in India.
The Updated Draft Red Herring Prospectus (UDRHP) shows that PRISM’s company-serviced hotel network in India expanded from just 75 storefronts in FY24 to 1,053 by the end of FY25 and further to 1,573 as of December 31, 2025. While these properties still account for a relatively small proportion of the company’s overall hotel network, they contributed 49.29% of India’s Gross Booking Value (GBV) during the first nine months of FY26, highlighting how quickly they have become a key driver of the business.
The revenue trajectory has been equally striking. India company-serviced hotel GBV reached Rs 1,346 crore during the first nine months of FY26, already around 65% higher than the company’s entire FY25 company-serviced GBV, indicating that the business is scaling both in size and productivity.
The UDRHP also suggests this is part of a broader structural shift within India’s hospitality market. The 1Lattice industry report cited in the filing points to rising disposable incomes, increasing business and leisure travel, expanding religious tourism and improving infrastructure as key drivers of demand for branded accommodation. At the same time, India’s hotel market remains highly fragmented, with 92% of hotel storefronts still unorganised, creating significant headroom for organised hospitality platforms.
Importantly, PRISM’s premium strategy is not replacing its traditional economy-hotel business. Instead, the company appears to be broadening its addressable market by operating across multiple price points and customer segments. Budget hotels remain an important part of the network, while premium and company-serviced hotels are increasingly contributing a disproportionate share of value creation.
That evolution also changes how investors may evaluate the India business. Rather than measuring success primarily through the number of hotel storefronts, the emerging focus is increasingly on GBV per storefront, operating quality, premiumisation and customer experience. The rapid growth of company-serviced hotels suggests PRISM’s domestic strategy is becoming less about network expansion and more about improving the quality and productivity of the network it already operates.
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