Spaceship web hosting review | TechRadar

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In recent years, we’ve seen several hosting brands attempt to expand their services and challenge the envelope of the best web hosting services. Spaceship is the result of one such effort, with the parent company being Namecheap.

Granted, Spaceship offers a slightly more futuristic site design and interesting product names (e.g., Starlight, Hyperlift). However, even this is subjective, since one man’s meat can be another’s poison. Additionally, the superficial design differences don’t affect the performance of the core products themselves.

Hero image for Spaceship hosting review — (Image credit: Future)

Spaceship shared hosting

Spaceship’s shared hosting plans start at $1.21/mo and top off at $2.87/mo on two-year cycles. They all begin with a 30-day free trial before any charges are due. The lowest-tier (Essential plan) comes with 20GB NVMe storage, free SSL, SiteJet AI website builder, and security services from Imunify360.

As you move up the plan tiers, storage space increases, and you also get the inclusion of AI tools that can help you write content for your site.

The kicker is that email services are free for only 30 days or one year, depending on the email plan you choose during sign-up. You’ll also have to decide if you want auto-backups, which start at $11.76 for 5GB on the two-year plan. Added together, that initially low hosting price doesn’t feel so low anymore.

Spaceship Cloud WordPress hosting

With WordPress sites driving much of the internet today, it’s unsurprising that Spaceship also offers cloud-based WordPress hosting. These plans include the same 30-day free trial option as Spaceship’s shared hosting plans. Thereafter, prices range from $28.88/year to $48.88/year, depending on which plan you choose.

Likewise, email services on these plans are free for a year, after which you’ll have to pay separately for them, outside your hosting fees. At least you get HackGuardian for free, along with MalwareGuardian Autoclean protection on the two higher-tier WordPress plans.

Virtual Private Server (VPS) plans called Starlight Virtual Machines. These come in three flavors: standard, CPU-optimized, and memory-optimized. The prices are also similar to Spaceship’s cloud plans and are available on a monthly, quarterly, yearly, or pay-as-you-go basis.

For example, the standard VPS offers 1 CPU core, 2GB of RAM, 25GB of NVMe storage, and 1 TB of bandwidth. This is priced at either $4.90/mo, $13.88/3 months, $42.44/yr, or $0.007/hr.

You can also add on block storage of between 50GB and 500GB to these plans, of course, for an additional fee. Block storage plans cost between $30.44/year and $302.44/year, and you can attach up to 3 blocks to each virtual machine.

Spaceship Hyperflift plan prices

(Image credit: Future)

App hosting comes in the form of Starlight Hyperlift plans, which are essentially micro VMs. These allow you to connect to GitHub, then pull and build your code for deployment. It’s a convenient and super-cheap way of deploying apps quickly. Hyperlift plans cost between $30.88/year and $453.88/year.

Can I build a web store with Spaceship?

Since Spaceship comes with the SiteJet AI website builder and supports WordPress, you can technically build an online store. That means you either create one from scratch or run WooCommerce.

There are no ecommerce specific features at Spaceship, so you’ll have to find all your ecommerce needs elsewhere, such as payment gateways, specialized plugins, and so on. However, most of what you’ll need is available with the Softaculous app installer (free at Spaceship).

Shopify or Squarespace. Or if you’re planning to build for extreme traffic, a more scalable option like Cloudways or ScalaHosting.

How fast is Namecheap?

To measure Spaceships’ performance, we uploaded our standard WordPress test site. This site sports a relatively simple design with online store functionality and a handful of products.

We then run two key tests: One to assess how well the hosting server handles WordPress in general, and the other to see whether it can withstand increasing user traffic over set periods.

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WordPress benchmark test (Essential plan)
CPU & Memory	Operations with large text data	9.57
Row 1 – Cell 0	Random binary data operations	7.64
Row 2 – Cell 0	Recursive mathematical calculations	5.82
Row 3 – Cell 0	Iterative mathematical calculations	9.1
	Floating point operations	6.05
Filesystem	Filesystem write ability	3.6
Row 6 – Cell 0	Local file copy and access speed	4.86
	Small file IO test	8.59
Database	Importing large amount of data to database	4.03
Row 9 – Cell 0	Simple queries on single table	7.44
	Complex database queries on multiple tables	5.38
Object Cache	Persistent object cache enabled	0
WordPress core	Shortcode processing	5.79
Row 13 – Cell 0	WordPress Hooks	8.29
Row 14 – Cell 0	WordPress option manipulation	8.94
Row 15 – Cell 0	REGEX string processing	0
Row 16 – Cell 0	Taxonomy benchmark	8.17
Row 17 – Cell 0	Object capability benchmark	7.63
Row 18 – Cell 0	Content filtering	3.38
Row 19 – Cell 0	JSON manipulations	7.1
Network	Network download speed test	8.72
Overall	Your server score	6.4

It’s interesting (and yet unsurprising) to see that Spaceship shared hosting servers offer nearly identical performance characteristics to Namecheap servers. In core WordPress performance areas, Spaceship servers held up well under scrutiny, with results slightly above average.

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Siege test (Essential plan)
Concurrent users	5	9	15
Transactions	10483	11535	12814
Availability	100	100	100
Elapsed time	299.83	299.8	299.68
Data transactions	53.43	58.8	65.34
Response time	0.14	0.23	0.35
Transaction rate	34.96	38.48	42.76
Throughput	0.18	0.2	0.22
Concurrency	4.95	8.99	14.96
Successful transactions	10484	11539	12815
Failed transactions	0	0	0
Longest transaction	5.08	5.11	5.16
Shortest transaction	0.02	0.02	0.02

The siege load testing tool we use is the more critical of the two since it best reflects how well a site hosted on Spaceship will perform in real-world scenarios. Unsurprisingly, performance here was also similar to Namecheap, with Spaceship successfully processing all transactions even at 15 concurrent users.

Even better, the longest transaction times were consistent, meaning your website users won’t have to deal with overly long wait times, even when many users are on your website. While it may sound like something all web hosts should be capable of, this delicate load-balancing act isn’t always present among hosting brands.

How easy is Spaceship to use?

Spaceship hosting manager screenshot — The Hosting Manager at Spaceship allows you easy control over your web hosting plan. (Image credit: Future)

Right on its About Us page, Spaceship states that its “primary mission is to redefine speed and simplicity.” This is about half right since we’ve already seen that Spaceship offers above-par performance. However, the usability factor is a separate ballgame altogether here.

After you’ve signed up for a Spaceship plan, the site attempts to take you through what it calls an “unboxing process,” which initially worked well for us. However, after completing the final step, we were unceremoniously booted to the website’s main page with no explanation. After that, we were on our own and had to follow the standard experimentation process. Not an altogether smooth transition.

Spaceship user dashboard — User dashboard at Spaceship (Image credit: Future)

The user dashboard at Spaceship is also a little hard to use, especially for those new to web hosting. Sure, it looks cool (subjective), but it doesn’t offer much of a different experience from cPanel. You’ll still have to plod through the options one by one and figure them out on your own.

The bigger problem is that our default WordPress installation didn’t work. This ended up in a chat with support, which took around 30 minutes to resolve. The strange thing was that the issue was caused by a misconfiguration in the .htaccess file, which the system itself created. Not an entirely great experience nor first impression if you’re a new Spaceship user.

chatbot, so you can understand our confusion.

Aside from the knowledge base, you can also choose to chat with their AI agent (and get transferred to a human) or email them for support. The process of getting in touch with them is smooth. We tried the process, and it took us just a few seconds to connect to a real support agent.

Final verdict

Spaceshop hosting plans start at pretty unbelievable prices, but you’ll quickly realize that if you need all the regular features a hosting plan comes with, those low prices will soon balloon. At the same time, stripping them out offers a good deal if you don’t want email or backups with your plan.

While their server performance is decent, we’re concerned about the failure of their automated WordPress installation system. For new users, this can be a breaking point and lead to a disastrous first impression.

Spaceship web hosting FAQs

Does Spaceship provide free SSL?

Yes, Spaceship does offer free SSL certificates for most of its hosting products. Spaceship also protects custom-redirects with SSL for better data integrity. These features are part of an all-round security suite that helps keep you safer at Spaceship.

How secure is Spaceship?

Aside from SSL, Spaceship comes with many security features that protect everything from their servers to your apps. This includes suspicious login monitoring, passkey logins, virus and malware monitoring, strict firewall rules, and robust encryption on its email services.

Does Spaceship support ecommerce sites?

You can build an ecommerce site on Spaceship using the provided tools, such as the Softaculous app installer. However, Spaceship doesn’t offer some features you’ll need, such as payment processing. For that, you’ll have to source a third-party provider from elsewhere.

Is Spaceship hosting reliable?

Spaceship hosting offers an impressive 99.99% uptime guarantee across all its web hosting plans. The industry standard is around 99.9% for shared hosting and 99.99% for VPS and cloud plans. However, Spaceship does not explicitly state what happens if it fails to deliver on that uptime guarantee, unlike some other providers that specify compensation tiers in the event of a breach of the service level agreement.