FAQs
Is there a Surfshark free trial?
Surfshark does offer customers a 7-day free trial, but this only applies to Surfshark for mobile, which can be downloaded through the Apple App or Google Play stores. Don’t worry, though – web versions are still covered by the brand’s 30-day money-back guarantee.
What is the Surfshark return policy?
Surfshark gives customers 30 days from purchasing their plan to decide whether or not they want to stay with the service. If you do decide its not the one for you before this time is up, simply get in touch with their team and you can cancel and claim a full refund for your plan.
How do I get in touch with Surfshark Support?
Surfshark has a dedicated Support team who can be reached online through the team’s dedicated Help Centre. Once you arrive at the Help Centre, look for either the “Live Chat” button or the “Email Us” option to get started. The Surfshark team is on hand 24/7 and will handle all kinds of queries, from sales info to returns.
Hints and Tips
Watch out for Surfshark sales: Like many VPN brands, Surfshark likes to run sales. Although you’ll see big discounts around key holidays like Christmas and Black Friday, you can catch sale all year round, and they tend to offer significant savings on selected plans. We’ve seen sales offer as much as 90% off plans.
Be in it for the long haul: If you can foot the larger upfront cost, signing up for Surfshark’s longer plans offer significant savings versus paying monthly. Depending on which tier you pick, annual plans can be as much as 83% cheaper than paying monthly, whilst 2-year plans offer discounts of up to 86% off.
Save as a student (or grad): If you’re studying, or you’ve recently graduated, you don’t have to pay full price for Surfshark plans. When you verify with a valid Student Beans or Grad Beans account, you’ll get an extra 15% off, which stacks on top of sales and promotions. Your discount also applies to the brand’s antivirus.
Refer a Friend to Surfshark: If someone you know is looking to sign up to Surfshark, visit the Refer A Friend page and send them your unique referral link. For every successful referral you make, both you and your friend will earn extra months free depending on the kind of plan they choose. Monthly plans will next you both an extra month, whilst annual or 2-year alternatives will earn you both 3 extra months completely free.
How to use Surfshark discount codes
1) Look through the list of Surfshark discount codes at the top of this page and pick one you’d like to use.
2) Click “Get Code” next to your chosen deal to reveal your code in a new tab.
3) Copy the code to your clipboard, then head back to your old tab to reach the Surfshark website.
4) Choose the plan you’d like to purchase, then proceed to the checkout.
5) Look for the field marked “Promo code” and paste your code here.
6) Click “Apply”, and your order total should be amended to reflect your savings.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible – including which code you used and where you found it – and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site – all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
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james.pickard@futurenet.com (James Pickard)
