‘The cost of cloud services and the cost of AI will also go down in the future, so we’ll try very hard to keep it for free’: Coros’ CEO on how the smartwatch maker is swerving subscriptions for now — avoiding another Garmin Connect+ disaster


In 2025, both Garmin and Polar made the bold move to launch paid subscription services with AI-driven coaching features, putting a host of software features behind a paywall.

Unsurprisingly, the introduction of Garmin’s Connect+ and, to a lesser extent, Polar’s Fitness Program didn’t go down well with many existing users. In particular, Garmin users that had just spent a lot of money on a watch they assumed they’d have access to everything on offer, with few users migrating to the paid tier according to our poll.

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matt.evans@futurenet.com (Matt Evans)

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