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    Three steps to take with governance and culture to catalyze AI success



    Businesses are playing catch-up with AI. The rapid pace of AI in general, and generative AI (GenAI) in particular, has put an extraordinarily powerful new tool in our hands while we’re still learning how and where to use it. We’ve been impressed by the technology’s capabilities, but now we must get serious about AI’s real-life business impact. The question is: Do we know how?

    Skills, governance, and culture are essential to making GenAI a success. A recent IBM study found that while CEOs globally realize the need for GenAI governance, only 39% said they have good GenAI governance in place. Yet they’re driven to take risks and make significant GenAI investments, even without understanding its full value. This is because the danger of falling behind competitors and missing out on the potential gains it could bring would be worse.

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