Verizon’s experiencing a network outage – here’s everything we know so far

Verizon customers impacted by the outage are still posting about the experience on Threads and X but are now using the tags “VerizonDown” or “VerizonOutage.” Some even include the phrase, “Can you hear me now?” as a nod to the carrier’s old advertisements. 

Post by @michhawaii0

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Post by @cool.nerd.23

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Verizon responds to the network outage

Verizon has just responded to us, saying, “We are aware of an issue impacting service for some customers. Our engineers are engaged and we are working quickly to identify and solve the issue.”

I’m keeping my fingers crossed that the issue can be found and fixed quickly, as it’s been ongoing for several hours in a few regions. Verizon has also shared the same statement on its social channels. 

Like the massive AT&T network outage earlier in 2024, while the reports first started with Verizon, Down Detector is now showing an increase in reports for AT&T and T-Mobile. It’s important to remember that these might not be issues with these carriers specifically but rather that you’re dialing a number connected to Verizon’s network. Even so, we’ve reached out to both AT&T and T-Mobile to ask about any network disruptions this morning.

Since reports of the outage first began appearing in the 9AM ET hour, there have been over 105,000 reports of an outage on Down Detector for Verizon, and that appears to be increasing as well. 

Folks note that they cannot dial out or have no network, which results in the SOS icon appearing to replace network bars on a newer iPhone. With this feature, the iPhone can connect to a satellite to help send messages or make calls. It was originally used for Emergency SOS via Satellite but now also functions for Messages via Satellite. 

Verizon customers have been taking to social platform Threads to ask if it’s just them experiencing network issues and expressing frustration. Down Detector’s outage map shows New York, Washington, DC, Atlanta, and Kansas as the areas with the most reported issues, with Los Angeles, Phoenix, and San Fransisco following behind. 

Some users note that cellular service reception indicators – aka the bars at the top of a smartphone screen – have disappeared in favor of SOS and a satellite symbol.

Post by @buhligjennifer

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Post by @markwalzjr

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Wecome, we’re here to report on this ongoing Verizon outage. According to Down Detector, there has been a spike of outage reports since 10AM ET.