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    Vonage upgrades VCC Intelligent Workspace with AI tools to boost productivity




    • AI-driven platform reshapes customer service with smarter, faster tools
    • Vonage Fusion bridges agents and experts for collaboration
    • Unified communication channels empower agents across voice, video, and chat

    Vonage has unveiled a new platform designed to elevate customer interactions through automation and artificial intelligence (AI).

    The company’s new Vonage Contact Center (VCC) Intelligent Workspace uses its global communications APIs and advanced AI tools to provide agents with intelligent insights, global calling capabilities, and next-generation network APIs.

    https://cdn.mos.cms.futurecdn.net/9LR2bSeacLiTDDMAGrnzJb-1200-80.png



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    udinmwenefosa@gmail.com (Efosa Udinmwen)

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