FAQs
Does VOXI offer free shipping?
Yes, all orders come with free delivery, but which delivery service the network chooses will depend on your order total. Orders worth £60 or more come with standard DPD delivery, which should arrive in 1 – 2 working days. Any orders totalling under £60 will instead be sent with Royal Mail which will take 3 – 5 working days to arrive.
Can I check the VOXI coverage in my area?
As a Vodafone MVNO, VOXI keeps its customers connected using Vodafone’s signal infrastructure, which covers 99% of the UK on at least 4G signal. If you want to know how good signal will be in your area, VOXI has a dedicated signal checker page on its website. Just provide your postcode, and you’ll be able to see how strong 2G, 3G, 4G and 5G coverage is where you live.
What is VOXI Drop?
VOXI Drop is the mobile network’s own members’ reward scheme offered in partnership with well-known brands and establishments including Odeon cinemas, MyProtein, and even the Royal Albert Hall. Members can access discounts, prize draws and giveaways, with over 60,000 items are up for grabs through the prize draws and options updated monthly. To see what’s on offer, simply create a VOXI account to join the scheme, then check the VOXI Drop section of your account settings.
Can I return items to VOXI?
If you aren’t happy with any hardware you’ve bought from VOXI, you can send items back for a refund if you do so within 30 days of your purchase date. To get started, contact the team and they’ll send a pre-paid shipping label to save you on return costs. Make sure to include any items that were included and package your tech in the original packaging to be eligible for your refund. If you’re looking to get refunded for a plan, you can do so within 14 days of your purchase date, so long as you haven’t used any texts, data or minutes.
Hints and Tips
Refer a friend to VOXI: VOXI runs a referral program it calls “Friends with Benefits” that offers you and a friend bonuses when you refer them to the brand. Once you have created a VOXI account, log in and a unique referral link will be generated. Send this to a friend who is planning to join the network, and once they’ve been on their plan for 2 months, both you and your friend will be able to get a £20 voucher to use with Amazon, JustEat or PayPal. It doesn’t stop with one referral, either – the more friends you’ve referred, the more you and your friends will earn as a thank you.
Save as a student: If you’re still studying and you have a Student Beans or UNiDAYS account, you can get exclusive deals on plans through the network’s dedicated student deals section. Just log in to your account through the VOXI site to access the likes of better prices on monthly plans, your firs month free, and extra data add-ons.
Watch out for deals: Like many mobile networks, VOXI regularly runs deals on all kinds of plans and devices. Deals can include discounts of up to £350 off new handsets, extra data add-ons, and cashback offers depending on which plans and devices you’re looking to buy.
Opt for a refurb device: VOXI also stocks a number of refurbished devices, which are second-hand or returned items that have been restored to workable condition. VOXI uses a rigorous 32-point check to make sure devices are of a good standard, and each item’s condition (ranging from “Good” to “Like-new”) will be listed on the item page so you know what to expect before you buy. Refurbished tech is often sold at a decent discount, plus any plans you purchase with your tech may be up to £5 cheaper each month.
How to use VOXI promo codes
1) Take a look at the VOXI promo codes available at the top of this page and choose one to use.
2) Click “Get Code” to reveal it in a new tab and copy it to your clipboard.
3) Go back to your old tab, which will now take you to the VOXI website.
4) Start shopping for the products and plans you want to purchase, adding them to your basket as you go.
5) Once you’ve got the products you want to buy, click on your basket to head to the checkout.
6) Look for the field marked “Promo code” and paste your code here.
7) Click “Apply” to add your chosen discount and double-check your order total has changed.
8) Continue through the rest of the checkout process as normal to place your order.
How we source voucher codes
At TechRadar, we have a number of tools at our disposal to help us find the latest voucher codes. Our Vouchers team uses connections with big name brands, our affiliate networks, and the world wide web to source the latest & best codes for our pages. Each page is updated multiple times a week with sales info, exclusive codes negotiated by our Commercial team, and a number of ways to save on your next online order.
How we test voucher codes
Every code listed on TechRadar is tested before it’s added to our pages by our Vouchers team. We include a range of offers including student discounts, sale prices, free shipping, & more across a number of categories of products & services. Each code is checked to ensure it is accepted at the checkout, and you won’t find any one-time use or user-specific codes.
The expiry date and any terms & conditions of each code are also displayed on the page, next to or below the ‘Get Code’ button, for added clarity. Click the text that reads ‘Terms & Conditions’ to expand the corresponding area, where you can read more about any requirements your order will need to meet in order for your chosen coupon to be accepted.
What to do if a voucher code doesn’t work
We take the utmost care to verify every code before it’s uploaded, and include as much relevant information as we can find to make using our codes as straightforward as possible. However, sometimes codes expire or are amended before we’re able to refresh our pages, and codes may not work as intended.
Should you experience any issues, it’s always best to start by checking the terms & conditions on the page. Click “View terms and conditions” and the code area will expand. You’ll see all applicable criteria listed in this area. For example, you may not meet a required minimum spend (i.e. spend £20 or more); you may not have enough times in your basket (e.g. you have only selected 2 products when trying to redeem a 3 for 2 multibuy offer), or your chosen offer may only apply to a certain type of product (i.e. 10% off laptops).
If issues persist once you’ve checked that you’ve met any necessary requirements, you can get in touch with our support team by emailing coupons.techradar@futurenet.com. Please provide as much detail about your issue as possible – including which code you used and where you found it – and we’ll be in touch to provide support as soon as we can.
How we make money
All the money TechRadar makes through its voucher pages is earned through a commission-based model. We have deals in place with every retailer that has a voucher page on our site, and every time someone makes a purchase using one of our codes, we earn a percentage of the total basket value back in commission.
Thanks to this model, we can offer all of our codes & discounts completely free of charge. You’ll never be asked to pay a fee to redeem an offer on our site – all you’ll pay is the discounted price of the products or services you’ve chosen to buy.
If you want to find out more about TechRadar’s voucher pages, you can visit our dedicated page on How We Source Voucher Codes and How to Use Them for more information.
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james.pickard@futurenet.com (James Pickard)
