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    Rugs USA promo codes for October 2024



    FAQs

    When can I expect to receive my order?

    Most in-stock items will be shipped within 24 hours of placing the order. You will receive an email confirmation with the shipping information and tracking number. Custom orders will take longer to be shipped and can take about 2-3 weeks.

    What countries does Rugs USA ship to?

    Rugs USA ships within the Contiguous United States, Alaska, Hawaii, Puerto Rico, and Canada.

    I’m not happy with my order, how do I return it?

    Returns can only be made within the Contiguous United States, Alaska, and Hawaii. Most products can be returned within 30 days of delivery. Please make sure to include the Rugs USA return label which is provided at the start of the return process.

    Is it possible to exchange my rug for another item?

    You cannot exchange your rug for something else. The best option here would be to return the order and receive store credit that does not expire.

    What is a rug pad?

    Rug pads can be used under your rugs which helps in keeping the rug in place without any slippage. They also add an extra layer of cushioning, making your rugs feel softer underfoot, and reducing friction. You can browse and purchase a variety of rug pads directly on the website.

    Can I request a sample for my custom rug before I make my purchase?

    Rugs USA offers 12×12 samples for most of the custom orders. Add as many samples as you wish in your cart. Each sample is priced at $5 and will be delivered within 2-3 days.

    How do I match the sample to the rug on the website?

    Each sample will have a label on the back with a name, color, and a QR code. Simply scan the QR code, and you’ll be taken directly to the specific rug on the website.


    Hints and tips

    Shop on clearance: Rugs USA offers a separate clearance section where you will find high-quality rugs at a fraction of the price. Clearance items change frequently, so keep an eye out for new bargains.

    Shop by category: Have a seamless shopping experience by filtering the category type for sizes, patterns, colors, etc.

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    udita.choudhary@futurenet.com (Udita Choudhary)

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