Outlook Outage: Microsoft’s Email Service Goes Down Nationwide

Microsoft‘s Outlook email service suffered a massive outage Thursday, affecting users across North America and potentially other regions.

“We’re investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas,” the company’s Microsoft 365 Status account on X posted at 12:54 p.m. ET.

Both individual Outlook users and those on enterprise accounts experienced problems logging in to the service. The outage also affected other Microsoft services, including Microsoft Teams and Copilot.

User reports of problems with Microsoft Outlook began spiking at around 12:39 p.m. ET, according to monitoring platform Downdetector. As of 1:09 p.m. ET, more than 129,000 error reports had been logged with Downdetector.

Variety has reached out to Microsoft for more information about the problem.